The Basic Engagement Process
We’ll next determine the best way to communicate (level of security required).
Once communications are open, we then determine:
- the situation’s facts as known
- the company’s needs as known
- the resources, constraints, cultural, political and other mitigating factors involved in the situation
- the initially expected time available to address the situation
With this basic and initial insight, we:
- quickly and aggressively move forward to gather as much information as possible on the:
- other people/organizations involved in the situation
- stakeholders important to you (from your customers, supply chain, partners, owners/investors etc.)
- resources available for our project
- We’ll then develop and discuss a range of proposed solutions, custom developed for your situation, capabilities, resources, operations, and company culture.
- We work with you to become stronger and grow as a result of the situation and our solution.
When We Can’t Engage
Due to governing laws in the country where the danger exists and our domicile (the United States), there are some situations we cannot address.
In those cases we will let you know immediately upon determination of the legal conflict.
Minimizing Any Risk of Engagement With Collin Tactical
After a pre-agreed upon time after we engage, if you do not feel our guidance and services are helping you, we will not charge any fees.
We want you safe and successful, with as little added concern or stress as possible.
Protection and Discretion of Communications
When not prohibited by laws governing you (either through prosecution or prevention by the parties provisioning Internet access to you), we recommend encrypted communications in our engagements.
At a minimum we recommend using the encryption tools built into many email services.
We will recommend free or low-cost secure communications tools should we be retained to work with you.
But do note note that no security system — communications or otherwise — is invulnerable.
But not using secure communications is simply asking for unnecessary danger.
The Need for Speed
We take a highly proactive, disciplined, and intense approach to address the geopolitical dangers you face.
Our clients must be prepared to move fast, decide smartly and execute expeditiously.
To protect your business and people, our clients must be prepared to move forward — to act — with speed.
This is particularly key with Level 2 Dangers, where life may be at risk.
Your people may not like operating at a quickened pace, which we understand. But it should not be for a protracted period.
The added speed requirement will only last until the danger has been addressed.
Working quickly to address the danger also helps keep your people more focused on the process, and less on unhelpful worry or stress.
Who We Work With During Engagement
We work with the C-Suite to the front lines, and everyone in between as necessary.
For speed, security and success, the key to who we work with is balancing discretion.
One of our unique features is our intentionally small footprint.
With discretion in mind, we strive to connect with as many key people in your company as possible, as our projects often require the involvement and participation of multiple departments and stakeholders.
Those stakeholders may be internal employees, select and appropriate supply chain contacts, owners/investors and others key to adapting and responding to the danger.
But it is absolutely required that key senior management are and remain involved.
They must communicate, advocate, and motivate for the project.
Continually ensuring your people are able to reasonably move quickly on what is required and what is happening with them and the company will be key to your success.
Questions about the engagement process? Contact us.